GEM Mortgage

Marketing Administrative Assistant

Job Locations US-CA-San Dimas
Full Time


GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 30 years. The GEM business philosophy holds true that all consumers deserve access to credit, where “our customers are our business” is the cornerstone for excellence.


Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships.


At GEM we understand that the lending process can be intimidating, that’s why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible.


  • Review of investor loan applications and the procurement and preparation of the necessary documentation to obtain investor approvals and the annual re-certifications as requested by the investors.   
  • Manage the administrative function within the loan pricing engine for the profitability margins as established within Company’s pricing policy.
  • Assist department manager as needed for preparation of correspondence to investors and retail GEM branches.
  • Interface with various company department heads for coordination of investor meetings, product introductions and manager meetings.
  • Download investor rates as needed and archive to the appropriate investor folders.


Minimum requirements

  • Two plus years of relevant financial services industry experience.
  • Knowledge and understanding of financial markets in the secondary mortgage markets is a plus for being able to effectively understand and comprehend secondary math.
  • Strong PC skills for Word and Excel. 
  • Attention to detail and possessing strong analytical skills. 

Abilities required


  • Beginner to intermediate skills with Microsoft Office suite with strong analytical, problem solving and organizational skills.
  • Knowledge of federal and state laws applicable to mortgage banking industry.
  • Ability to work well independently as well as on a team to achieve department and corporate goals.
  • Proficient in the management of priorities and workflow.
  • Requires strong verbal and written communication skills to develop clear and concise memorandums to effectively articulate policies and procedures and program descriptions.
  • Organizational skills and attention to detail.


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